F.A.Q

Our F.A.Q. section is here to help answer the most commonly asked questions. If you do not find an answer to what you are looking for, please contact us at info@skippersoftware.com

How long is the delivery time ?

Your order is shipped within 24 hours. The delivery time within Europe is normally 3-7 working days and 10-15 working days to other countries.

Can I exchange or return my purchase if I do not like it?

Skippersoftware.com follows the European Union E-commerce directive which means that you can, in a period of 21 days, return a product if you are not completely satisfied. If returning a product it must be in unchanged condition and in the original package. Please contact info@skippersoftware.com for further instructions. The purchasing sum will be paid back to you within 30 days from the day the product reaches Xplain.

What countries do Skippersoftware.com ship to?

We ship our products to the following countries:

Norway
Switzerland
Lichtenstein
USA
Australia
Quatar
Monaco
New Zeeland
Canada
Japan
United Arab Emirates
Guernsey
Hong Kong
Jersey
Singapore
South Africa
South Korea
Other countries on request

What methods of payment does Skippersoftware.com accept?

Skippersoftware.com uses several payment options. We accept major charge and credit cards, such as MasterCard, VISA and in some cases, cash on delivery. We also offer money transfer to our bank account and a direct VAT deduction in case you are a corporate customer within EU and have a valid VAT number.